How long does a RockShox service repair take?

SRAM prioritizes all warranty and paid service in the order of 'first-in, first-out'. An expedited in-house service option is not offered. A minimum of 24-48 business hours in-house, not including shipping time, can be expected. Turnaround time is not guaranteed and is also affected by seasonal volume and service kit availability. Please message the SRAM Service Center with any questions regarding an estimated 'in-house' turnaround time if it was not provided.