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  1. RockShox FAQ
  2. AXS
  3. AirWiz
  4. Troubleshooting

Troubleshooting

  • Why can't I see my AirWiz in the SRAM AXS mobile app? plus icon minus icon
  • Make sure that AirWiz is awake before searching for parts in the AXS app. For more information, check out the AirWiz User Manual. See more
  • What if AirWiz is set up at the recommended pressure but I bottom out on a ride? plus icon minus icon
  • If sag is set correctly, you may need to add a token to your air spring. Check out the AirWiz User Manual for token installation instructions. See more
  • What if AirWiz is set up at the recommended pressure but feels too stiff? plus icon minus icon
  • If sag is set correctly, you may need to remove a token from your air spring. Check out the AirWiz User Manual for token removal instructions. See more

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