Service and Maintenance – RockShox FAQ

I want to send my RockShox product in for service or evaluation. How can I do that?

Currently, RockShox/SRAM Technical Service Centers do not operate consumer-direct. The only exception is in Australia, and you can learn more about that here.To have your RockShox product serviced ... See more

Do I need to bleed my RockShox Reverb remote if I have shortened the remote hose?

Yes. Any time the hydraulic line is cut or opened to air, you will need to re-bleed your remote. Bleeding your remote lever and line removes air that may become trapped in the system once the line ... See more

What fluid should I use to bleed my RockShox Reverb remote?

Use RockShox Reverb Oil and RockShox bleed kit to bleed your Reverb seatpost. See our Hydraulic Hose Replacement and Remote System Bleed manual, or check out our video tutorial for bleed instructio... See more

How do I bleed my RockShox Reverb or Reverb Stealth seatpost?

For bleed instructions for your RockShox Reverb or Reverb Stealth, see our Hydraulic Hose Replacement and Remote System Bleed Manual, or check out our video tutorial. Tech Tip | When bleeding a R... See more

Why does my RockShox Reverb compress without pressing the remote?

The RockShox Reverb seatpost can compress up to 5mm from full extension. If there is movement beyond this amount, it could point towards air bypass around the internal floating piston. For C1 and A... See more