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  1. RockShox FAQ
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General

  • I want to send my RockShox product in for service or evaluation. How can I do that? plus icon minus icon
  • Currently, RockShox/SRAM Technical Service Centers do not operate consumer-direct. The only exception is in Australia, and you can learn more about that here.To have your RockShox product serviced ... See more
  • Is there touch-up paint for RockShox forks? If not, what is the Pantone/RAL color codes that RockShox uses ? plus icon minus icon
  • RockShox forks use a custom paint and process. Because of this, 1:1 Pantone/RAL codes aren’t available. With this in mind, we listed the most similar Pantone codes for our standard fork colors belo... See more
  • Can I upgrade my RockShox Reba to a Charger Damper? plus icon minus icon
  •   Specific models of the RockShox Reba can be upgraded to a Charger 2.1 or a Charger Race Day 2 damper. These dampers will work for either the 80mm, 90mm, 100mm chassis or the 120mm chassis in the ... See more
  • Where can I purchase replacement or custom decals for my RockShox components? plus icon minus icon
  • Replacement or custom RockShox fork and shock decals are currently available through the authorized third-party companies listed below. Ground Keeper CustomInvisiframeJM GraphicsRide Decals (UK)Sli... See more
  • What are RockShox Bottomless Tokens? plus icon minus icon
  • Bottomless Tokens are volume spacers, designed to reduce air volume in the air spring of your suspension fork. By reducing air volume, you obtain greater ramp at the end of the suspension stroke. E... See more
  • I have a vintage RockShox suspension fork. Can I still get spare parts? plus icon minus icon
  • Unfortunately, spare parts are no longer available for the ‘90s-‘00s legacy forks, as they have been out of production for many years.  For suspension, we produce about three years in support parts... See more

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