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RockShox FAQ
REAR SHOCKS
Service and Maintenance

Articles in this section

How much will it cost to service my product?
In what countries is RockShox Service Direct Offered?
How long does a RockShox service repair take?
Can I submit a warranty request with RockShox Service Direct?
Why wasn’t my order covered under warranty?
What if my serial number does not confirm when creating my order request?
Where is the serial number located on my SRAM product?
Does SRAM offer a RockShox basic 50-hour fork or shock service?
How do I determine the age of my RockShox product?
Is oil buildup on my fork or shock “normal” following service?

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In what countries is RockShox Service Direct Offered?

RockShox Service Direct is currently available to riders in Australia only.

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Does RockShox offer new tune assembly shim stacks for MY23 Super Deluxe and Deluxe shocks?

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