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  1. RockShox FAQ
  2. FLIGHT ATTENDANT & AIRWIZ
  3. Flight Attendant
  4. Tuning, Installation, and Riding

Tuning, Installation, and Riding

  • What’s the difference between Flight Attendant and other electronically-controlled suspension? plus icon minus icon
  • • Flight Attendant learns how you ride, and because of that, it might know you better than you know yourself. No other suspension system has this level of personalization to match your riding prefe... See more
  • Does Flight Attendant learn from my riding style and adjust its behavior? plus icon minus icon
  • Yes! Flight Attendant’s updated, smarter-than-ever algorithm now includes new data sources that give the system a broader, more complete picture to personalize the ride experience. See more
  • Do I need to do anything different when washing my bike with Flight Attendant components? plus icon minus icon
  • While Flight Attendant components are tested to withstand pressure washing and submersion, eachcomponent should be treated the same way you would treat ball bearing-equipped components such as a hu... See more
  • How should I clean Flight Attendant after a ride? plus icon minus icon
  • We recommend that you wipe down your FA components after every ride and inspect for debris or damage. Doing so will help keep your seals and upper tubes clean and extend premium fork performance. M... See more
  • If my Control Module or Motor Module breaks, can it be replaced? plus icon minus icon
  • Yes. Please bring your SRAM product and original receipt to a local shop. The shop will work with SRAM Technical Support to troubleshoot and evaluate for warranty. See more
  • What are the limiting factors in terms of fitting Flight Attendant on any given bike? plus icon minus icon
  • Flight Attendant rear shocks use more space than non-Flight Attendant rear shocks. The fork offerings and cranksets/power meters are a consistent size with nonFlight Attendant counterparts. See more
  • Where can I find replacement parts for my Flight Attendant components? plus icon minus icon
  • Your local SRAM-authorized shop or dealer, of course! See more
  • Can I service the fork and shock damper myself? Do I need to remove the Control Modules for suspension service? plus icon minus icon
  • Service kits are available for Flight Attendant suspension components at the usual 50- and 200-hour intervals. The Control Module and rear shock Motor Module will need to be removed before service.... See more
  • If my Flight Attendant Control Module fails to respond, what should I do to fix it? plus icon minus icon
  • If a Control Module fails to respond in normal usage, remove the battery for 10 seconds, then re-install.If removing the battery doesn’t resolve the issue, fully charge the battery and re-install. ... See more
  • How do I set up my suspension with Flight Attendant components? plus icon minus icon
  • Once the system is paired (including all AXS components paired into one system), the fork and rear shock’s air springs will need to be set up while the system is in the Manual Mode in the Open posi... See more
  • What do I need to do to set up Flight Attendant and ride? plus icon minus icon
  • Setup is simple. Pair your AXS components (including Flight Attendant as a part of the AXS Ecosystem), set up your suspension by setting your air pressure and Rebound for both the fork and rear sho... See more
  • How do I pair Flight Attendant? plus icon minus icon
  • For information on pairing, check out the Flight Attendant User Manual and Flight Attendant videos. See more
  • Can I use Flight Attendant with a non-SRAM drivetrain equipped mountain bike? plus icon minus icon
  • Pairing an AXS drivetrain to the Flight Attendant system improves ride performance, but Flight Attendantcomponents can be used with another drivetrain system. However, a RockShox Flight Attendant P... See more
  • By using Flight Attendant on an E-MTB, can I better conserve battery power (meaning longer rides)? plus icon minus icon
  • Flight Attendant increases the efficiency of both the rider and the entire system, so there’s no energy wasted. A more composed and efficient rider can pedal through tricky sections of trail with m... See more
  • Can I engage Override Mode on my Eagle PowerTrain bike? plus icon minus icon
  • If your Eagle Powertrain-equipped bike also has a RockShox Reverb, then there will be no available button to use for Override Mode. See more
  • Can Flight Attendant be used on E-MTBs and Eagle PowerTrain bikes? plus icon minus icon
  • Yes, Flight Attendant is compatible with certain E-MTBs (including Eagle PowerTrain bikes). However, Adaptive Ride Dynamics does not work with E-MTBs or Eagle PowerTrain bikes at this time. See more
  • Can Flight Attendant use data from my Reverb AXS dropper post? plus icon minus icon
  • Not at this time, but we are always working on new things. However, if you do not currently run a RockShox Reverb AXS dropper post, you will need to purchase a left-hand remote if you’d like to uti... See more
  • Can Wireless Blips operate Control Module settings? plus icon minus icon
  • Not at this time. See more
  • Can I use Flight Attendant without a handlebar mounted controller? plus icon minus icon
  • Yes! In Auto Mode, no additional controller is needed. While in Manual Mode, you can either use the Control Module “+” or “–“ buttons, or the left hand, 2-position AXS controller to cycle through s... See more
  • Is Flight Attendant compatible with Transmission, Eagle AXS and Reverb AXS controllers? plus icon minus icon
  • Yes! Functionality of all AXS components can be customized in the SRAM AXS mobile app. See more
  • Can I tune the air spring in the Flight Attendant fork or rear shock? plus icon minus icon
  • Yes! For Bottomless Token installation and removal, check out the service manual for your fork or rear shock on https://www.sram.com/en/service. See more
  • What does each LED indicate on my Flight Attendant components? plus icon minus icon
  • Control Module LEDs: Green LEDs indicate you are in Auto Mode. Orange LEDs indicate you are in Override Mode. Red LEDs indicate you are in Manual Mode. Yellow Open/Pedal/Lock LEDs indicate youare i... See more
  • Why am I unable to adjust my settings in the SRAM AXS mobile app? plus icon minus icon
  • If the Open, Pedal, or Lock LED is orange, the system is in Override Mode—a shortcut to your desired suspension position. Settings are not adjustable from Override Mode. If the LEDs are yellow, the... See more
  • Can I adjust Low Speed Compression (LSC) on my SID Ultimate Flight Attendant, SID SL Ultimate Flight Attendant, or SIDLuxe Ultimate Flight Attendant? plus icon minus icon
  • No, Low Speed Compression is only adjustable on Flight Attendant Trail/All Mtn/Enduro forks. Charger Race Day 2 is designed to be the perfect companion for race day—all you need to do is set your a... See more
  • Can I manually adjust or tune Flight Attendant Compression and Rebound settings? plus icon minus icon
  • Rebound is manually adjusted using the Rebound adjuster knob found on the rear shock and on the bottom of the fork’s lower leg. This can be adjusted any time by the rider. Low Speed Compression is ... See more
  • Does changing sag affect calibration? plus icon minus icon
  • Large changes in sag will require the calibration to be reset, but not necessarily immediately (i.e., if you’re out on the trail). Make sure to complete calibration on a level surface. See more
  • Can I test the function of an individual component without pairing the entire system? plus icon minus icon
  • The system needs to be paired for full functionality, but the fork and rear shock will function without pairing. See more
  • How does Flight Attendant interact with the SRAM AXS mobile app? plus icon minus icon
  • Flight Attendant is an integrated part of the AXS Ecosystem. Use the SRAM AXS mobile app to adjustsettings for the entire AXS system, Flight Attendant included. Control, personalize, and monitor co... See more
  • Can I connect my Flight Attendant parts with the other AXS parts on my bike? plus icon minus icon
  • Flight Attendant is an integrated part of the SRAM AXS Ecosystem, therefore all parts can and shouldbe connected and managed as one bike profile within the SRAM AXS mobile app. The controller optio... See more
  • Does Flight Attendant optimize Rebound damping on trail? plus icon minus icon
  • Flight Attendant does not make any adjustments to the Rebound damping; however, Rebound can be manually adjusted using the Rebound knob on the bottom of the fork’s lower leg or your rear shock. Fro... See more
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