If a control unit fails to respond in normal usage, remove the battery for 10 seconds, then re-install. If removing the battery doesn’t resolve the issue, fully charge the batteries and re-install....
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PROBLEM
If the Open, Pedal, and Lock LEDs are pulsing yellow, Safe Mode has been activated. Settings cannot be adjusted in the SRAM AXS Mobile App when Safe Mode is activated, and the system is un...
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PROBLEM
If LSC or Bias settings cannot be adjusted, the RockShox Flight Attendant System may be in Override Mode or Safe Mode.
POSSIBLE CAUSES
If the Open, Pedal, or Lock LED is orange, the system ...
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PROBLEM
If the Flight Attendant system will not enter Pedal or Lock Mode while riding in Auto Mode, the Pedal Sensor battery may be depleted or the system may need re-calibrated.
POSSIBLE CAUSES
Th...
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PROBLEM
If the Flight Attendant system will not move from the Open position while pedaling smooth terrain in Auto Mode, there may be a connection issue with the Pedal Sensor.
POSSIBLE CAUSES
The Pe...
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PROBLEM
If the Flight Attendant system is unable to move into Auto Mode, calibration may not be completed, or a component is not properly paired into the system.
POSSIBLE CAUSES
Calibration has not...
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PROBLEM
If one or more red LEDs on the Fork Controls Module are pulsing during calibration, the system has detected too much lean for a successful calibration.
POSSIBLE CAUSES
The bicycle is leanin...
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PROBLEM
If the Open, Pedal, and Lock LEDs on the Fork Control Module are pulsing red, there was an error during calibration.
POSSIBLE CAUSES
The system times out, and calibration was not successful...
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PROBLEM
If the Open, Pedal, and Lock LEDs on the Fork Control Module are pulsing cyan during calibration, the Rear Shock Module was not detected. The Rear Shock Module must be awake, paired into th...
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PROBLEM
Fork Control Module fails to respond or function during normal usage.
POSSIBLE CAUSES
The Flight Attendant system needs reset.
TROUBLESHOOTING
1. Remove the battery for 10 seconds, then r...
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PROBLEM
When the battery is installed, the system should smoothly complete the homing process. Continuous vibrating or soft clicking noises coming from the fork Control Module or Rear Shock Module ...
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If the Open, Pedal, or Lock LED is orange, the system is in Override Mode - a shortcut to your desired suspension position. Settings are not adjustable from Override Mode. If the Open, Pedal, and L...
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